Sales Associate - The Mall Firenze H/F chez Balmain

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder's architectural approach to movement. The Maison's collections span women's and men's ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison's distinctive identity.

We are currently seeking a highly motivated Sales Associate with a strong personality and passion for creating an exclusive experience for our customers.

We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest in our Brand and our Product.

This is an exciting opportunity for those who see themselves as our Brand Ambassadors in-store and are seeking to grow their career in a luxury retail environment.

Your assignment will be the following:

• Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up;

• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales;

• Support the Sales Team in order to carry out smooth and successful transactions with their clients;

• Assist on-and-off the sales floor;

• Support with visual merchandising directives and back-of-house duties such as shipping and inventory control;

• Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client;

• Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products;

• Support control and management of stock

This position requires at least 3 years of experience on a similar assignment within a strong Luxury House like ours.

•Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.

•Regular attendance and punctuality.

•Ability to professionally interact with management and coworkers.

•Excellent verbal and written communication skills.

•Strong organizational skills, multi-tasking and prioritizing capabilities.

•Fluency in English is mandatory.